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COVID-19 Office Updates

To our patient family:

 

We are excited to announce that under guidance by Gov. Kate Brown, CDC and the American Optometric Association (AOA), our practice will reopen and begin seeing patients on Monday, May 4th, 2020.  

 

We will resume normal business hours from Monday to Friday from 9 am to 6 pm, and Saturday from 9 am to 4 pm. 

 

Patients will be seen by appointment only.  

 

During this challenging absence, we have appreciated your patience and understanding more than ever.  

 

Our team will continue to go above and beyond the expectations for healthcare facilities to ensure the safety of everyone who enters our practice. To achieve the highest level of safety, we are implementing new protocols, including continual sanitation between patients and enforcing social distancing. Most notably:

 

  • Our doctors & staff will wear face masks & will actively disinfect every room.

  • Face masks will be required for anyone entering the building.

  • No walk-ins will be allowed.

  • All surfaces and instruments, including eyeglass frames that are touched in any manner, will be sanitized between each patient.

  • Appointment times will be spaced further apart to ensure social distancing, and limit risk to you and your family.

  • We will continue offering curbside pickup.

  • Contact Lens orders can still be made via phone or by visiting theeyestudio.lensferry.com

 

Patient Expectations:

  • We will be screening all patients for COVID-19 symptoms before entry.

  • Anyone exposed to COVID-19, who has traveled recently, or is feeling feverish will be rescheduled at least 14 days out.

  • Your temperature will be taken upon arrival to your appointment.

  • Come to your appointment alone unless you are a minor and require adult supervision.

  • We will allow one caregiver inside with the child.

  • Maintain a safe distance from all other bodies present throughout your visit.

  • Discussions with doctors and staff must be kept to a minimum.

  • Follow up phone calls or telehealth video conferencing will be used as often as necessary.

 

This list is not all-inclusive but meant to provide examples of what we are doing.  This includes intensive staff training to ensure a safe, clean, and healthy environment for all our patients and staff. Thank you for choosing The Eye Studio for your vision wellness experience. Please do not hesitate to contact us at (503)219-0023 if you need further assistance and we look forward to seeing you!

 

Sincerely,
Tina Tsai, OD and The Eye Studio team

 

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We are open & seeing patients as of Monday, May 4th. Please read our safety protocols here…